FAQ

1. How long does shipping take?

Shipping times vary depending on your location. Typically, orders are processed and shipped within 7-10 business days. Once your order has been shipped, you will receive a tracking number via email. Please allow 5-10 business days for delivery within the United States, and 10-20 business days for international orders.

2. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund. Please note that the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. To initiate a return, please contact us at getfitthompson@gmail.com and provide your order details.

3. How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment. Please allow 24-48 hours for the tracking information to be updated.

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. The shipping cost and delivery time may vary depending on your location. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer. We recommend checking with your local customs office for more information.

5. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

6. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

7. What if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund if necessary. Please note that we may require photo evidence of the damage or defect.

8. Can I return a sale item?

Unfortunately, we do not accept returns on sale items. All sale items are final sale and cannot be returned or exchanged.

9. How can I contact customer support?

If you have any further questions or need assistance, please feel free to contact our customer support team at michael@godfearingapparel.com. We are here to help and will respond to your inquiry as soon as possible.